Shipping policy

Shipping Policy

At Swiss Souvenirs and Watches, we offer you a simple and transparent shipping experience:

1. Automatic Fee Calculation: Shipping fees are automatically calculated based on the weight of your order and your shipping address. You will see these fees at the time of payment.

2. Delivery Times: Delivery times vary depending on the option you choose during the checkout process.

3. Tracking Information: Tracking information is provided only for orders that have chosen the tracking option during checkout. Please note that if tracking is not selected, it will not be possible to request a replacement or refund due to the lack of tracking information.

For specific information on delivery times and fees, please refer to the system during the checkout process.

For any questions or additional assistance, please contact our customer service team.